IP Addresses & Web Server Logs

The website does record IP addresses and produce web server logs. This information is used solely for monitoring the volume of traffic the website receives and measuring the number of users. This information is not used for tracking the activities of specific users to the website. Any website log information and user behaviour collected is anonymous.

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Cookies

The website makes use of cookies for essential features as well as collecting standard website log information and details of user behaviour patterns. 

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Information Collection & Usage

The website makes use of a number of website forms in order to provide services based on the user information provided. Users who choose to complete any of our website forms may be required to supply personal data. If they choose to do so, that information is recorded and used solely by SATS UK Group Limited to process it.

All information is treated as confidential, and never shared with any third parties, except where required by law.

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Information Retention

Your information is collected and stored on servers which are owned and maintained by or on behalf of SATS UK Group Limited. Your information may be kept indefinitely for the purposes set out in our Fair Processing Notice.

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Information Security

In accordance with the requirements under the Data Protection Act 1998, SATS UK Group Limited will adopt appropriate security procedures to help prevent unauthorised access to your information. SATS UK Group Limited reviews its information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems. User information is restricted only to Special Ambulance Transfer Service Ltd employees who need to know that information in order to process it.

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Policy Application

This website contains links to a wide variety of other websites, including common sharing tools on the website provided by Twitter and Facebook. We are not responsible for the content or privacy policies of these websites, nor for the way in which information about their users is treated. Before submitting any personal information to such websites, you should check their privacy policy.

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Data Access

For the purposes of data protection legislation, we are the data controller and we will process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 and national laws which relate to the processing of personal data. Upon request, we will provide you with all of the details that we hold about you, both online and offline. If you would like to request this information, you must complete a Subject Access Request Form.

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Policy Changes

As statutory and online requirements change, so this policy document may change. Any changes will be highlighted across the website to ensure that all users have the opportunity to respond to these changes. Users will be bound by the new terms upon your continued use of this website.

If you wish to query any aspect of the policy, you must contact SATS UK Group Limited in writing.

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CCTV

External and internal signage is displayed on the premises and on company vehicles. For enquiries, please contact the Data Controller during office hours on +44 2033756012.